Here below you will find all relevant information regarding your ticket purchase to an event from our program:
If your cancellation delay is less than 48 hours prior to the start of the event your ticket will not be refunded. We thank you for your understanding and hope you will be able to join us next time.
IV. How to cancel an event registration and ask for a refund for the ticket purchase?
If for some reason you need to cancel your reservation, please cancel your registration through the app or our website or contact your TheMerode Community Team via email at firstname.lastname@example.org.
If multiple tickets were bought in one purchase, please specify the number of tickets you wish to cancel and receive a refund for.
V. Contact us
If you have any questions, remarks or complaints about this Policy, please contact TheMerode via the e-mail address email@example.com